Not being able to access your site’s admin area because you have forgotten your password or username can be very frustrating.
Fortunately, with WordPress, there is always a way to get back into your website or blog.
In this step-by-step tutorial, you will learn how to recover a lost or forgotten password and get back into your site. We’ll start with the simple way and if this information doesn’t help you get access to your admin area, we’ll explain to you what other options are available for recovering your login details.
Have You Entered The Wrong Details (Username/Password)?
Normally, if you get your username and/or password incorrect when trying to log into your WordPress site’s backend (i.e. admin) area, an error message like the one shown below will display on your login page…
Alternatively, type the following URL into your web browser (where “domain” is your domain address and “tld” is your domain extension, (eg. .com, .net, .org, .biz, .info, etc.).
Make sure to choose a strong password containing upper and lower case letters, numbers, and symbols, like “@, $, %, &, ^, *, #, etc.
Password Generator Tools
RoboForm is a powerful tool that lets you generate secure passwords and store and manage all of your online passwords and logins securely.
How To Change Your Password Inside Your WordPress Admin Area
To change your password inside your WordPress admin area, log into your backend admin section and select Edit My Profile from the “Howdy, User” dropdown menu near the top-right hand corner of your Dashboard.
You can also access your “Profile” screen by selecting Users > Your Profile from your main admin menu.
Click Update Profile when done to update your password settings.
If You Can’t Remember Your Username AND Password
So far, the steps we’ve covered work if you’ve lost or forgotten your password but still remember your username and/or email address.
Yes, you can but this is where things can start to get a little technical. Either you or someone you know will need to have some technical skills and be able to access and change things inside your server, or you can simply contact us for help.
As this tutorial is aimed mostly at non-technical users, if the information in this tutorial hasn’t helped you get back into your WordPress admin area, then either contact someone who can provide you with technical support (i.e. your webmaster, website support, or your web host) and ask them to help you change or reset your WordPress Password from phpMyAdmin.
You can also try using the method below, which will simply reveal your username and email address, allow you to at least reset your password, and log back into your site.
All you need is admin access to your server’s control panel. Don’t worry, you won’t be changing anything inside your server…you’re just taking a look!
For this example, we’ll be working with the cPanel server/webhosting management application.
Log into your server admin control panel.
Scroll down to the “Databases” section and click on phpMyAdmin …
Click on your WordPress database to open up and view all database tables.
Note: If you have multiple databases set up on your domain, make sure to select the right.
Don’t worry if the information on your screen looks complicated.
Click on wp_users in the “Table” column on the left-hand side.
This section contains a list of all your site’s users with their usernames and email addresses. Typically, the first line is assigned to the site administrator but if you have more users and need to locate their username or email, then scroll down the list until you find the details you are looking for.
Note: The user password is also included in this section of your WordPress database (in the “user_pass” column”) but as you can see from the screenshot above, it is encrypted and displays only random-looking characters in the field.
To change this password you will need an encryption tool that lets you generate an MD5 hash, which you would then copy and paste into the password field. You can search for “free MD5 generators online” if you want to change the password yourself, but as suggested earlier, ask for assistance from a professional if you don’t know what you are doing in order to avoid causing errors.
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